privacy policy

Personal information and specific personal information protection policy

Gift Life Co., Ltd. recognizes that it is an important social responsibility to protect the personal information and specific personal information of customers, users, and our employees when performing catalog gift and member service operations. We have established the personal information and specific personal information protection policy as below, and declare that we will make company-wide efforts to ensure proper handling.

1. Compliance with related laws, guidelines, etc.
Regarding the handling of personal information, our company complies with the "Act on the Protection of Personal Information," the "Guidelines on the Act on the Protection of Personal Information," and other related laws and guidelines.
2. Acquisition and use of personal information
We will specifically identify the purpose of use of personal information and use personal information only to the extent necessary to achieve the specified purpose of use.
3. Matters regarding safety management measures
We will take the following measures to safely manage personal data from leakage, loss, damage, etc.

[Organizational safety management measures]
・The personal information protection officer confirms that personal data is being handled in accordance with established handling methods.
・Establishment of a reporting communication system from employees to the personal information protection officer
[Human safety management measures]
・Provide regular training to employees on matters to be noted regarding the handling of personal data.Matters regarding confidentiality of personal data are concluded at the time of employment contract.
[Physical safety control measures]
・Implementation of measures to ensure that personal data cannot be easily viewed by anyone other than employees who can handle personal data and individuals themselves.
- Take measures to prevent the theft or loss of equipment, electronic media, documents, etc. that handle personal data, and ensure that personal data is easily identified when such equipment, electronic media, etc. are carried around, including when moving within the office. Take measures to prevent
[Technical safety control measures]
・Clarify devices that can handle personal data and the employees who handle those devices, and prevent unnecessary access to personal data.
・Introduced a mechanism to protect devices that handle personal data from unauthorized external access and unauthorized software.
[Understanding the external environment]
・When storing personal data in a foreign country in the future, we will implement safety management measures after understanding the system for protecting personal information in that foreign country.
4. Disclosure and provision of personal information to third parties
Our company will not provide acquired personal information to third parties unless we have the consent of the individual or in the following cases.

(1) When providing personal data based on laws and regulations
(2) There is a risk that the specific rights and interests of a person (including a corporation), such as life, body, or property, may be infringed upon, and the provision of personal data is necessary to protect this, and the person's consent is required. If it is difficult to obtain
(3) Cases where it is particularly necessary for the improvement of public health or the healthy upbringing of children who are still developing mentally and physically, and where it is difficult to obtain the consent of the person concerned.
(4) In cases where a national organization, etc. needs to obtain the cooperation of a private company, etc. in carrying out the affairs stipulated by law, the cooperating private company, etc. provides personal data during the period, etc. of the country concerned. If there is a risk that obtaining the consent of the person concerned may impede the execution of the relevant affairs.
(5) The Company will not pay fees related to the Company's business in the event that there is a person who does not pay the fees, etc. related to the Company's business even after the payment deadline has passed, or if there is a dispute over the unpaid amount or delinquent amount, etc. For the purpose of preventing the occurrence of such incidents, we may provide the person's name, address, date of birth, and if there is a dispute, such information, etc. to other businesses involved in the business. In addition, for the purpose of collecting delinquent fees, we may transfer delinquent fee receivables and provide the transferee with information such as the name, address, date of birth, unpaid amount, etc. of the delinquent person.
5. Contact point for handling questions and complaints regarding personal information protection
Our company will respond to inquiries and complaints regarding the protection of personal information at the following contact point.
“Giftlife Co., Ltd. Personal Information Inquiry Desk”
[E-mail] Info@giftife. Tokyo
[Telephone] 03-6825-3670
[Mail] 2nd floor, Shinoda Building, 23-3 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-0031
March 1, 2019 (established)
April 1, 2023 (revised)
Gift Life Co., Ltd.
Representative Director MarehikoYamada

Handling of personal information and specific personal information

Based on the "Personal Information and Specific Personal Information Protection Policy," Gift Life Co., Ltd. handles personal information and specific personal information, etc. used by the company for business purposes as follows.

1. Purpose of use of personal information and specific personal information, etc.
(1) Personal information handled by our company will be acquired for business purposes that fall under any of the following, and will be handled appropriately within the scope of the purpose of use.
 ①Purpose of use of personal information directly obtained in writing
  (customer)
   1. Fulfillment of contracts regarding catalog gifts, membership services, etc. provided by our company
   2.Providing information regarding our services
   3. Performance of payment collection for our services
   4.Response to inquiries and consultations to our company
   5.Information on various events, seminars, campaigns, membership services, etc.
   6.Request for e-mail distribution service or survey
  (Business partner)
    Business partner management, sales activities, contract fulfillment, etc.
  (Employees and job applicants)
   Contact related to recruitment, recruitment selection, personnel and labor management, welfare benefits
   *Individual numbers are for administrative purposes stipulated by the Individual Number Act.
  (Inquiry)
   Inquiry response
 ②Purpose of use of personal information obtained through methods other than direct writing
  (Contract business)
    For contract performance in commissioned work

(2) Specific personal information, etc. handled by our company will be handled appropriately within the scope of specific affairs related to social security, taxes, and disaster countermeasures.
2. Provision of personal information and specific personal information to third parties
(1) Our company will not disclose or provide personal information to third parties for the purpose of business execution and except for the following ① to ④.
 ①When there is consent from the person in question
 ②When permitted by law, etc.
 ③ When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person concerned.
 ④When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the person concerned.
(2) Our company can only provide specific personal information, etc. in cases that fall under Article 19 of the Number Act, and will not provide specific personal information, etc. in any other case.
3. Management of subcontractors, etc.
In order to achieve the purpose of use indicated in paragraph 1, our company may entrust personal information and specific personal information, etc. that we have received to a commissioned company that has entered into a contract with us. We will ensure that the outsourced company handles and protects the information appropriately, and prohibits disclosure or provision to third parties, and use for purposes other than those stipulated in paragraph 1.
4. Joint use of personal information
Our company may "jointly use within our group companies" personal information collected within the scope of the "Purpose of Use of Personal Information." Please note that our company is responsible for the management of such personal information.
(1) Purpose of joint use
  ① Providing products and services (hereinafter referred to as "products, etc.") in our group business
  ② Providing after-sales service (including maintenance and support) related to the previous issue
  ③ Collection of various fees and other charges related to our group's business and protection of receivables
  ④Consideration and development of new products, etc. related to our group business
  ⑤Employee education for training and optimization of sales and solicitation methods in our group businesses
  ⑥Market research and other research related to our group's business
  ⑦ Creation of statistical figures and use of analysis results for our group management analysis
(2) Items of personal information to be jointly used
  Name, address, telephone number, age, date of birth, service usage information, etc., items within the range necessary for the above purpose of use. (3) Scope of joint users
  ・Gift Life Co., Ltd. https://www.giftlife.tokyo/
  ・Bridalin Project Co., Ltd. https://www.bridalin.com/
  *Please check each company's website for the business details of each company in the Gift Life Group.
(4) Name of the person responsible for the management of personal data to be jointly used
  ・Gift Life Co., Ltd.
5. Management of personal information and specific personal information, etc.
(1) Regarding the personal information entrusted to us, all of our employees strive to handle it under strict internal information management (limiting access rights, in-house education and awareness activities, etc.). Masu. In addition, specific personal information, etc. is handled appropriately in controlled areas and equipment by limiting the number of people in charge of handling administrative matters.
(2) Regarding Internet security, we use the industry standard SSL (Secure Sockets Layer) to encrypt data sent over the Internet to prevent interception.
6. Regarding inquiries and disclosure procedures regarding personal information and specific personal information, etc.
(1) Regarding personal information and specific personal information, etc., the person or his/her representative may notify the purpose of use, disclose, correct/add or delete the contents, stop using, delete, and stop providing to a third party ( (hereinafter referred to as "disclosure, etc."), we will respond in good faith.
(2) When making an inquiry, we may confirm whether you are the person in question or your representative.
(3) If we cannot confirm the identity of the person or his or her representative, we may not be able to respond to your inquiry or request for disclosure.
(4) We will respond to requests for disclosure of personal information and specific personal information, etc. from individuals or their agents, and responses from our company to disclose personal information, within a reasonable period of time.

[Method of procedures for disclosure, etc.]
(1) Please contact the consultation desk below via email or phone.
(2) We will send you the “Personal Information Disclosure Application Form” specified by our company, so please fill in the necessary information.
(3) We will verify your identity based on personal information in our possession.
(4) If the inquiry is from a representative, we will confirm that the representative is the representative with a power of attorney or a seal certificate. Please enclose it with the "Application Form for Disclosure of Personal Information, etc."
(5) Inquiries are accepted by mail using the "Personal Information Disclosure Application Form."
(6) Personal information received through the "Personal Information Disclosure Application Form" will be used for contacting the customer who made the inquiry and for identity verification. It will not be used for any other purpose. Once we have confirmed that the information is your personal information, we will disclose it within a reasonable period of time, except in the following cases, by the method requested by the individual (if disclosing by such method would require a large amount of money or by other relevant methods). If disclosure is difficult, we will disclose the retained personal data to the individual by issuing a written document). If we are unable to provide an answer, we will clearly state the reason and let you know.
・When the purpose of use of retained personal data that identifies the user is clear
・When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
・When there is a risk that the rights or interests of the business handling personal information may be infringed upon.
・In cases where there is a risk of hindering the performance of the affairs specified by law.

*Procedures for disclosing specific personal information will be the same as above, but from the perspective of complying with the Number Act, the specific personal information protection manager will decide whether disclosure is possible before disclosing.
[Payment and collection method for shipping charges for “requests for disclosure, etc.”]
If you request notification/disclosure regarding the purpose of use of retained personal data by mail, you will be required to pay a shipping fee of 800 yen for each request. Please enclose a fixed amount postal money order for 800 yen with the submitted documents. In addition, the customer is responsible for paying for the purchase of the postal fixed-amount money order and the shipping costs to our company. Please note that we will not be able to process your application if the fee is insufficient.
*Procedures for disclosing specific personal information will be the same as above, but from the perspective of complying with the Number Act, the specific personal information protection manager will decide whether disclosure is possible before disclosing.
[Payment and collection method for shipping charges for “requests for disclosure, etc.”]
If you request notification/disclosure regarding the purpose of use of retained personal data by mail, you will be required to pay a shipping fee of 800 yen for each request. Please enclose a fixed amount postal money order for 800 yen with the submitted documents. In addition, the customer is responsible for paying for the purchase of the postal fixed-amount money order and the shipping costs to our company. Please note that we will not be able to process your application if the fee is insufficient.
7. Contact point for disclosure of personal information and specific personal information, etc., and complaints and consultations
[Contact] Gift Life Co., Ltd. Personal Information Inquiry Desk
[E-mail] info@giftlife.tokyo
[Telephone] 03-6825-3670
[Fax] 03-5458-0023
[Mail] 2nd floor, Shinoda Building, 23-3 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-0031
8. About certified personal information protection organizations
Our company is a company covered by the JAPHIC Mark Certification Organization, a general incorporated association that is a certified personal information protection organization based on the Act on the Protection of Personal Information.
(1) Name of certified personal information protection organization: JAPHIC Mark Certification Organization, General Incorporated Association
(2) Where to request complaint resolution: Personal Information Consultation Center
Nihonbashi 2-1-17, Chuo-ku, Tokyo 103-0027 2nd floor, Nyu Building
03-6280-4859 (Weekdays 10:30-12:00, 13:00-17:30)
*This is not the contact point for inquiries regarding our products and services.
Gift Life Co., Ltd.
Personal information protection manager