User Guide

About reservations / About payment methods

Please contact us via the concierge or "Contact" for reservations.
Usage fees and deposits differ for each Mobility, so please check the Mobility details page.

Payment will be made by credit card. We will contact you with a payment link after making your reservation.
We will issue you the usage fee, deposit and two payment links.
If there is no problem upon return, we will refund your deposit.

Reservation procedure

Input Info:
Fill in the necessary details (reservation date and vehicle type)
We'll confirm and contact you
Sign Contract:
Sign the contract we send
Pay with your credit card
Vehicle Delivery:
We'll bring the vehicle to your hotel
Vehicle Return:
We'll collect it from your hotel
Deposit Refund:
Your deposit is refunded if all is well

Terms of Service

Please refer to the PDF below for A wonderful day's terms of use.
At the time of signing the contract, we ask you to confirm the details and sign the contract.

CarSharingAgreement PDF

About licenses and qualifications

A Japanese-issued driver's license or international driving permit is required.
international driving permit/JAF Translation based on the 1949 Geneva Convention on Road Traffic.Valid within one year from the date of issue.
Under 26Years Old Pay a 30% higher rental fee.

Regarding contact after reservation and during rental period

You can contact us by email or "what's up".
Only English and Japanese are available.

Upon return

If the usage distance or usage time is exceeded, we will charge the cost from the deposit.
If the amount exceeds the deposit, additional charges will be made.

About traffic rules and guides

Driving under the influence of alcohol is prohibited in Japan, and violations are subject to heavy penalties.
Please see the following website for easy-to-understand explanations of traffic rules and guides.
*We will give you a printed copy at the time of rental.

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