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Conclusion of Rental Agreement
(1) The user shall confirm the rental conditions from the displayed rental fees on the web and the
terms of use, and the company will conclude the rental agreement by sending a reservation confirmation
email to the user after confirming the details of the application.
(2) The user or driver, when entering into a rental agreement, shall comply with the obligations
stipulated for the driver in the terms of use.
(3) In concluding a rental agreement, the company will request the user to provide the driver's name,
address, phone number, etc., and submit a copy of the driver's license or a photo ID with a passport
for identity verification.
(4) In concluding a rental agreement, the company will request the user or driver to provide an emergency
contact, such as a mobile phone number.
(5) In concluding a rental agreement, the company may specify payment methods such as credit cards or
cash to the user.
(6) If the user or driver does not comply with this section, the company may refuse to conclude the
rental agreement and may cancel the reservation. In this case, the handling of rental fees will be
subject to Article 2, Section 3, Item 5.
(7) If the driver plans to use the vehicle frequently for delivery services or similar high-frequency
activities, prior declaration is mandatory before rental. If used for business without prior notice,
compensation may be claimed under Article 4, Section 3, or Article 6, Section 2, Item 4.
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Refusal of Rental
(1) The company may refuse to conclude a rental agreement and cancel a reservation if the user or driver
falls under the following:
- Does not meet the proper height for an E-BIKE.
- Discrepancy between application information and personal identification documents.
- Past delays in rental fees or failure to pay repair costs.
- Presence of alcohol intoxication.
- Symptoms of addiction to drugs, stimulants, thinner, etc.
- Evidence of rental agreement violations in the past by the company or the company group.
- Acts in violation of these terms of use.
- Inability to determine whether the user or driver has understood these terms of use.
- Other cases deemed inappropriate by the company.
(2) If the user or driver falls under the category of organized crime groups, related companies,
extortionists, individuals engaged in social movements, political activists, or special intelligence
violent groups, and if the directors, executive officers, or others who effectively control management
fall under the category of members of the above groups or other antisocial forces, the company can
terminate the rental agreement without any notice.
(3) If the user or driver, either directly or through a third party, engages in the following acts
regarding the rental agreement, the company can terminate the rental agreement without any notice:
- Acts using threatening words or behavior towards the other party.
- Acts of hindering the business of the other party through fraud or force, or damaging trust.
(4) If the company terminates this contract based on the provisions of each item of this section, the
company is not obliged to compensate the user or driver for any damages. In addition, if the
termination causes damages to the company, the user or driver is obligated to compensate for those
damages.
(5) Notwithstanding the preceding paragraph, even in the following cases, the company can refuse to
conclude a rental agreement and cancel a reservation:
- When there are no E-BIKEs available for rental.
(6) In the case where the company refuses to conclude a rental agreement based on the provisions of each
item above, the handling of reservation application fees, etc., is subject to Article 2, Section 3,
Item 5.
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Establishment of Rental Agreement
(1) The rental agreement is concluded when the user applies for rental on the web, the company sends a
reservation confirmation email to the user, and the E-BIKE (including accessories) is handed
over.
(2) The handover in the preceding paragraph shall be carried out at the rental start date and the rental
vehicle rental location specified in Article 2, Section 1.
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Rental Fees
(1) The rental fee refers to the total amount, and the company will clearly indicate the respective
amounts and their references on the web, including the basic fee, optional riding equipment fee, and
other fees.
(2) If the company revises the rental fee after completing the reservation according to Article 2,
Section 1, the user shall pay the lower of the fees applied at the time of completion of the
reservation and the fees at the time of lending.
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Change of Rental Conditions
The user must obtain the company's approval if they attempt to change the rental conditions stipulated
in Article 3, Section 1, Item 1 after the conclusion of the rental agreement.
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Inspection and Maintenance, etc.
(1) The company will conduct an inspection of the E-BIKE and provide the user with an E-BIKE that has undergone necessary maintenance.
(2) The user or driver, in renting an E-BIKE, shall confirm the absence of maintenance defects in the E-BIKE and ensure that the E-BIKE meets the rental conditions.